Shipping & Delivery
Q: What are the delivery fees?
A: Our standard delivery charges per order are as follows:
- Orders of RM80.00 and above (after deducting discount or instant rebate voucher if applicable) are entitled to delivery free of charge within Malaysia.
- For West Malaysia, delivery charge is RM5.50 for those orders below RM80.
- For East Malaysia, delivery charge is RM13.00 for those orders below RM80
Q: How long does it take for my orders to be delivered?
A: Approximately 3-7 working days for West Malaysia and 5-14 working days for East Malaysia. All orders received are subject to bank authorization prior to processing. All order processed for delivery on working days only (Monday to Friday, excluding Public Holidays). You will receive an email notification once the order has been scheduled for delivery.
Q: How can I track my parcel?
A: You can track your parcel once you've received an email notification that your order has been scheduled for delivery. The tracking number will be enclosed in the email. Do kindly check your junk mail if you have not received any email from us.
Q: Is international shipping available?
A: Delivery is only within Malaysia for now.
Important Note: Please expect delay in the delivery of your orders. We seek your understanding & patience as we continue to operate during this MCO period. Deliveries may take longer due to the limited freight and transportation available.